Consultancy

We work with you to address the most important challenges to make a great product and focus in what is most important for your clients.

PRODUCT TEST

We help companies to test their products across the various stages. Starting from the original idea,

we generate more and better ideas, using the voice of consumers as stepping stones to creativity. Our approach is based in In Home Usage Tests (IHUT), this will help you to have a solid feedback of your product before launching it to the market. We validate and suggest areas for improve your new plant-based product..

CUSTOMER JOURNEY

We help Producers to understand the Supermarket’s journey of purchasers of Vegan Products to better understand the decision making and critical touchpoints.

We enable your organization to visualize and understand what is happening at the sales point to evaluate the customer’s purchase process to solve the possible pain points.

BRAND AWARENESS

We help you to build functional brand awareness in order to grow. The Vegan CX community will help you evaluating and giving ideas to improve your merchandising,

helping you to develop a stronger campaign. Taking a more consumer-centric perspective. We can measure your brand awareness regularly, capturing feedback in real time to see the real effectiveness of your marketing material and campaigns.

CUSTOMER EXPERIENCE

Every client is unique in their own way. We help you to get feedback and improve your relationships

We interview Supermarkets and Restaurants to report their experience with your product, giving the consumer the opportunity to raise their opinion and help producers to improve their customer relationships.